Legal
Terms and conditions
1. Introduction
These terms apply to any engagement between you (the client) and Merseyside Web (us). By instructing us on any project we quote you, you accept these terms.
2. Scope of work
The scope of any engagement is defined in the written quote we send you before work begins. Anything outside that scope is a change order and is quoted separately.
3. Fees and payment
Fixed-price projects are paid up front. Retainers are billed monthly in advance. Invoices are payable within 14 days.
4. Cancellation
Retainers may be cancelled with 30 days’ notice. Fixed-price projects are refundable in full before work begins and non-refundable once work has started; you receive whatever has been produced up to the point of cancellation.
5. Data and reporting
You retain full ownership of your site, your accounts, and any data we produce for you. Our reports are for your use.
6. Limitation of liability
Our liability is limited to the fees paid for the specific engagement in question. We do not accept liability for lost revenue or third-party actions (algorithm updates, manual penalties, hosting outages).
7. Governing law
These terms are governed by the laws of England and Wales.
8. Contact
For any query on these terms, email [email protected] or call 0151 329 3805.